Frequently Asked Questions About Moving
Planning Your Move
How to plan a move?
- What steps should be taken to make the move as organized as possible?
Contact the moving company at least one month in advance. This allows for precise transport planning and arranging packing materials if needed. - When should preparations for the move begin?
A week before the move, start sorting your belongings to reduce the number of items to pack. Unnecessary things can be discarded or donated to those in need.
Costs and Services
How much does a move cost?
- What factors influence the cost of a move?
Costs depend on the volume of belongings (measured in cubic meters), the distance between locations, the number of floors, walking distance, and whether a shuttle (smaller transport vehicle) is required. - Do moving costs vary by distance or type of service?
Yes, intercity or international moves are more expensive than local ones. Carrying belongings to upper floors without an elevator may also increase the cost.
What services are included in the moving price?
- What does a standard moving service include?
Standard services include securing and transporting furniture, loading, unloading, and arranging items in the new location. Packing and unpacking are additional options. - Are packing and unpacking services included in the price?
Yes, for international moves. For local and national moves, this is an additional service.
Formalities and Documents
What documents do I need for a move?
- Are there specific formalities for international moves?
Within the EU, an ID card is sufficient. Outside the EU, a passport is required. Customs clearance and relevant documents, such as Form 18/44 for Switzerland, are necessary for importing or exporting goods.
Packing and Transport
How to pack for a move?
- What packing materials are needed?
Thick garbage bags, cardboard boxes (provided by the moving company), adhesive tape, stretch wrap, and bubble wrap. - How to pack fragile items like glass or electronics?
Wrap fragile items in packing paper and bubble wrap. Protect furniture with felt or cardboard blankets.
Does the moving company assist with furniture disassembly and assembly?
- Yes, we offer comprehensive assistance with disassembling and assembling furniture. Our team also handles furniture setup in the new location.
Special Needs
What insurance is available during the move?
- Does the company provide insurance for transported items?
Yes, all moves are insured up to PLN 300,000 (OCP and Cargo insurance). - What items are covered by insurance?
Especially valuable items can be additionally insured to guarantee unconditional protection.
Does the moving company handle international moves?
- What formalities need to be addressed?
You need documents such as an employment contract, rental agreement in the new country, and, for pets, quarantine periods or phytosanitary certificates for plants.
Additional Services
Does the company assist with disposal of items?
- Does the company collect items for disposal or donation?
Yes, we offer a disposal service that includes collecting and disposing of items.
Can I track the progress of my move?
- What tools are available?
Upon request, we provide vehicle tracking so you can monitor the location of your belongings.
How long does a move take?
- How much time is needed for a move?
It depends on the volume of belongings and the distance. A move can take from one day to several days for international transport.
Why Choose a Professional Moving Company?
- What are the benefits of hiring professionals?
A professional company minimizes stress, ensures the safety of your belongings, and efficiently manages the entire moving process.